Returns & Exchanges

At SHOEBACCA.com, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 365-day return policy for all unworn items in their original packaging. Whether you need a different size or a different style, our streamlined process ensures your fashion needs are always met.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print your prepaid shipping label directly from the portal; a small return shipping fee will be deducted from your final refund amount.

• 3.
  Pack the Footwear

  Place the unworn shoes inside their original brand box and secure them within a separate shipping container to prevent damage during transit.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund within 7-10 business days.